CONSUMER SAFETY ALERT

Burn - Not Fire-Related
Official Consumer Product Safety Recall • January 28, 2003

CPSC, Tim Hortons Announce Recall of Travel Mugs

This recall involves 15-ounce stainless steel travel mugs with a black handle and a black lid. The words "Always Fresh Tim Hortons Coffee" are printed on the mug. The distributor's name, "Thermo- Serv®," is stamped on the bottom.

Required Consumer Action

Consumers should stop using these mugs immediately and return the old lids to a Tim Hortons store for a replacement lid as of February 1, 2003. Consumers will also receive a full refund if they return their mug and lid to a Tim Hortons store.

Contact Information

For more information, consumers can contact Tim Hortons toll-free at (888) 601-1616 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.timhortons.com

Recall Details

Sold At
Tim Hortons stores in New York, Michigan, Ohio, West Virginia, Kentucky, Maine and Canada sold the mugs, from October 2002 through January 2003, for about $15
Injuries
Tim Hortons has received 14 reports of the lids detaching while mugs were filled with hot liquid. One consumer reported hot liquid spilling onto his hand and chest.
Manufacturer
Thermo-Serv
Recall Number
03075

Product Information

Product Name
Tim Hortons Thermo-Serv travel mugs
Product Type
Mugs
Manufacturer Name
Thermo-Serv
Distributed By
Thermo- Serv®, of Dallas, TX
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For more information, consumers can contact Tim Hortons toll-free at (888) 601-1616 between 8:30 a.m. and 5 p.m. ET Monday through Friday, or visit the firm's website at www.timhortons.com