CONSUMER SAFETY ALERT

Fire & Fire-Related Burn
Official Consumer Product Safety Recall • August 29, 2003

CPSC, IBM and LiteOn Technology Announce Expansion of Previously Announced Recall of Computer Monitors

The recalled IBM monitors include the G51 CRT (Cathode Ray Tube) and G51t Touch Screen CRT models. The G51 and G51t monitors have the following model numbers on a label on the back of the unit: 6541-02N, 6541-02E, 6541-02S, 6541-Q0N, 6541-Q0E, and 6541-Q0S. The label on the back of the recalled G51 models also has a date of manufacture between June 1997 and September 1998. The "IBM" logo can be found on the front of the units, which were manufactured in China, Malaysia, and the United Kingdom.

Required Consumer Action

Consumers should stop using these monitors immediately and contact the IBM Repair Center to confirm whether their monitor is covered by the recall. Consumers with a recalled unit will receive a free inspection and repair or a replacement unit.

Contact Information

Consumers may contact the IBM Repair Center toll-free at (800) 426-7378 anytime. For more information, consumers can log on the company's website at www.ibm.com/pc/g51recall

Recall Details

Sold At
IBM, MicroTouch Systems, and major retail stores nationwide, including Best Buy, CompUSA, Office Max, and Radio Shack, sold the monitors, from June 1997 through December 1998, for about $370.
Injuries
IBM and LiteOn have received seven reports of monitors overheating and smoking, including one report of minor property damage and one report of minor smoke inhalation.
Manufacturer
Office Max
Recall Number
03176

Product Information

Product Name
IBM Cathode Ray Tube (CRT) and Touch Screen CRT Computer monitors
Product Type
Computer Equipment
Manufacturer Name
Office Max
Imported By
IBM, of Armonk, N.Y.
Manufactured In
United Kingdom

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

Consumers may contact the IBM Repair Center toll-free at (800) 426-7378 anytime. For more information, consumers can log on the company's website at www.ibm.com/pc/g51recall