CONSUMER SAFETY ALERT

Fire & Fire-Related Burn
Official Consumer Product Safety Recall • September 10, 2003

CPSC, OnQ Technologies Announce Recall of Telephone Line-Sharing Devices

The recalled units are labeled "OnQ" and "1x8 ENHANCED TELECOM w/SURGE." The devices are professionally installed as part of a telephone line-sharing system in homes. One of the slots on the device is labeled, "SECURITY." The security line should get priority in an emergency. Part number 364551-01, written on the product label, and a date code (DC) of "2303" (meaning the 23rd week of 2003) or earlier are included in the recall. The date code is located on the edge of the device, above the mounting tabs.

Required Consumer Action

Consumers should contact OnQ to receive a free replacement of the telephone line-sharing device.

Contact Information

Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com

Recall Details

Sold At
Distributors of electrical devices and sold by professional installers nationwide and in Canada, between November 2002 and June 2003, for about $80.
Injuries
None reported.
Manufacturer
OnQ Technologies
Recall Number
03181

Product Information

Product Name
OnQ Enhanced Telecom w/Surge telephone line-sharing devices
Product Type
Telephones, Cell Phones & Accessories
Manufacturer Name
OnQ Technologies
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Website www.onqtech.com
Full Contact Information

Call OnQ at (800) 321-2343 between 8 a.m. and 7 p.m. ET Monday through Friday, or go to the firm's website at www.onqtech.com