CONSUMER SAFETY ALERT

Some of the lamp pins used in these disinfection systems are improperly soldered, and can cause the units to overheat, posing a fire hazard.
Official Consumer Product Safety Recall • April 28, 2004

CPSC, Trojan Technologies Announce Recall of Residential Water Disinfection Systems

The recalled TrojanUVMax system, designed for residential and light commercial application, uses ultraviolet light to disinfect water. "TROJANUVMAX" is written on the system's steel chamber. Models included in the recall are D, D Plus, E, E Plus, F, F Plus, Pro 7 and 15. Model numbers are written on the Underwriters Laboratories label on the power supply. No other Trojan Technologies model or product is included in this recall. The lamps were manufactured in the U.S. and the system is assembled in Canada.

Required Consumer Action

Contact Trojan Technologies to arrange a free lamp repair or replacement.

Contact Information

Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.

Recall Details

Sold At
Water treatment dealers, plumbing stores and through direct sales from plumbers, from August 2000 through April 2004, for between $500 and $1,500.
Injuries
Trojan Technologies has received 40 reports of the systems overheating worldwide, resulting in some damaged units. No injuries or other property damage have been reported.
Manufacturer
Trojan Technologies Inc., of London, Ontario, Canada
Recall Number
04129

Product Information

Product Name
TrojanUVMax® Water Disinfection System
Product Type
Water Distillers/Coolers/Purifiers
Number of Units
About 3,900 sold in the U.S. (About 12,500 sold worldwide)
Manufacturer Name
Trojan Technologies Inc., of London, Ontario, Canada
Manufactured In
Canada

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-265-7246
Full Contact Information

Consumers can contact the firm by email at technicalsupport@viqua.com or at 800-265-7246 anytime.