CONSUMER SAFETY ALERT

Electrocution/Electric Shock
Official Consumer Product Safety Recall • July 14, 2004

CPSC, NETGEAR Inc. Announce Recall of Wall Plug Ethernet Bridges

The Wall Plug Ethernet Bridge is used to extend internet availability throughout a home or business. It is 2.75 inches high, 3.5 inches wide, and 2 inches thick, with a grayish silver plastic housing. "NETGEAR" is written on the top of the housing. The plastic housing contains a label with the model number and the serial number on it. The model number is XE102 and the serial numbers are XE12A32LB000001 through XE12A32LB005000 and XE12134LB005021 through XE12143LB053586.

Required Consumer Action

Consumers should stop using the product immediately. Remove electrical power source to the receptacle and unplug the unit. Contact the company for a free repair kit. The free repair kit, when affixed, will ensure that the plastic housing will not become loose or separated.

Contact Information

Call NETGEAR Inc., toll-free at (800) 303-5507 anytime for a free repair kit. Consumers also can register at the company's website www.netgear.com to order a free repair kit.

Recall Details

Sold At
Various electronics stores, Web sites, and through the NETGEAR Web site, from February 2003 through May 2004, for between $50 and $80.
Injuries
NETGEAR has received one report from a consumer of a detached casing. No injuries were reported.
Manufacturer
NETGEAR
Recall Number
04178

Product Information

Product Name
NETGEAR Wall Plug Ethernet Bridges
Product Type
Computer Equipment
Manufacturer Name
NETGEAR
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 303-5507
Website www.netgear.com
Full Contact Information

Call NETGEAR Inc., toll-free at (800) 303-5507 anytime for a free repair kit. Consumers also can register at the company's website www.netgear.com to order a free repair kit.