CONSUMER SAFETY ALERT

Fire & Fire-Related Burn
Official Consumer Product Safety Recall • November 18, 2003

CPSC, SecureAlert Announce Recall of Safety and Security Phones

This recall involves GPS2000 MobilePAL+GPS units with serial numbers between 08810948 and 08813447, which can be found on a label in the battery compartment. They are white phones with a red "call" button and a gray "test" button that notifies an emergency call center and can track callers using the Global Positioning System (GPS). "MobilePal+GPS" is written on the front of the phones.

Required Consumer Action

Call SecureAlert to arrange a free replacement. SecureAlert is directly contacting owners of these products. Until the replacement phone is received, consumers should refrain from using the test button on their recalled phone.

Contact Information

Call SecureAlert toll-free at (800) 584-4176 between 8 a.m. and 4 p.m. Monday through Friday (MT).

Recall Details

Sold At
SecureAlert and private security dealers nationwide, from May 2003 through July 2003.
Injuries
SecureAlert has received 10 reports of batteries being exhausted as a result of this problem. No injuries have been reported.
Manufacturer
SecureAlert
Recall Number
04513

Product Information

Product Name
SecureAlert MobilePAL+GPS Safety and Security Phones
Product Type
Telephones, Cell Phones & Accessories
Manufacturer Name
SecureAlert
Distributed By
SecureAlert Inc., of Salt Lake City, Utah
Manufactured In
Japan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

Call SecureAlert toll-free at (800) 584-4176 between 8 a.m. and 4 p.m. Monday through Friday (MT).