CONSUMER SAFETY ALERT

Electrocution/Electric Shock
Official Consumer Product Safety Recall • August 26, 2004

CPSC, Whirlpool Announce Recall of Cooking Products

The recall involves Whirlpool and KitchenAid brand freestanding ranges, double ovens, and oven-microwave combination products with the following model and serial numbers: Brand Product Model Numbers Serial Number Range Whirlpool Oven-microwave combination GSC XR15 - XR25 Whirlpool Double wall oven RBD XR15 - XR25 KitchenAid Oven-microwave combination KEHC KEMC XR15 - XR25 KitchenAid Electric free standing range KERA2 KERI2 RR15 - RR25 The model and serial numbers are located on a label inside the door of the units.

Required Consumer Action

Consumers should immediately stop using the product, unplug it by shutting off the fuse or circuit breaker, and contact Whirlpool for a free repair.

Contact Information

Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.

Recall Details

Sold At
Department, mass merchandise and appliance stores nationwide, as well as home builders, sold the recalled units, from April 2004 through July 2004. The Whirlpool Oven-Micro Combo sold for between $2200 and $2720, the Whirlpool Double Wall Oven for between
Injuries
Whirlpool has received no reports of incidents. This recall is being conducted to prevent the possibility of injuries.
Manufacturer
Whirlpool
Recall Number
04577

Product Information

Product Name
KitchenAid freestanding ranges, oven-microwave combinations
Manufacturer Name
Whirlpool
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (866) 770-6751
Full Contact Information

Consumer should call Whirlpool toll-free at (866) 770-6751 between 8 a.m. and 9 p.m. ET Monday through Friday or between 8 a.m. and 4:30 p.m. ET on Saturday to schedule the free repair.