CONSUMER SAFETY ALERT

An AFCI is an electrical circuit protection device (circuit breaker) that detects electrical arcs from cracked, broken or damaged electrical insulation and shuts off power to the circuit before the arcing leads to a fire. An electronic component failure inside the AFCIs can cause the devices to not detect an electrical arc. Although the AFCIs will function as regular circuit breakers, they may not detect an arc fault, posing a safety risk to consumers.
Official Consumer Product Safety Recall • November 3, 2004

CPSC, Schneider Electric North American Division Announce Recall of AFCIs

The recalled Square D QO® and Homeline® Arc Fault Interrupter circuit breakers are used with 15- and 20-amp branch circuits. They are required to be installed in bedroom circuits in accordance with the 2002 National Electrical Code. The recalled units were manufactured after March 1, 2004, and have a blue test button. The AFCI circuit breakers have one of the following date codes - CN, DN, EN, FN, GN, HN, or JN - stamped in red on the breaker label located just above the wiring terminal. The recalled units also have one of the following catalog numbers printed on a label on the front of the breaker: QO115AFI, QO115AFIC, QO120AFI, QO120AFIC, QOB115AFI, QOB120AFI, HOM115AFI, HOM115AFIC, HOM120AFI, HOM120AFIC, QO115VHAFI, QO120VHAFI, QOB115VHAFI, or QOB120VHAFI.

Required Consumer Action

Installed AFCIs will be replaced free of charge through electrical contractors. Consumers can return uninstalled AFCIs to the retailers or distributor from whom the unit was purchased for a free replacement unit.

Contact Information

Consumers should call the Customer Care Center Number “888 SQUARED” or 888-778-2733 to return the product for replacement or refund. Consumers can also call 1-800-634-8730 and ask for the Product Services Support Manager.

Recall Details

Sold At
Electrical distributors and retailers sold the AFCIs between March 2004 and September 2004 for between $30 and $130.
Injuries
Schneider Electric is investigating one reported fire during a new home construction that may be related to this problem. No injuries have been reported.
Manufacturer
Schneider Electric North American Division, of Palatine, Ill.
Recall Number
05035

Product Information

Product Name
Arc Fault Circuit Interrupters (AFCI)
Product Type
Arc Fault Circuit Interrupters (AFCI)
Number of Units
About 700,000
Manufacturer Name
Schneider Electric North American Division, of Palatine, Ill.
Manufactured In
Mexico

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-778-2733
Full Contact Information

Consumers should call the Customer Care Center Number “888 SQUARED” or 888-778-2733 to return the product for replacement or refund. Consumers can also call 1-800-634-8730 and ask for the Product Services Support Manager.