CONSUMER SAFETY ALERT

If the lamp drive circuit touches the shield case, the unit is not grounded and, if a person were to contact metal terminals at the back of the unit, there is a potential for electric shock.
Official Consumer Product Safety Recall • September 30, 2005

CPSC, Panasonic Corporation of North America Announce Recall of DLP Projector

The recall involves models PT-D5500U and PT-D5500UL, which were sold primarily to commercial users. Units with the following serial numbers may be affected: SH5120010, SH5169001, SH5169002, SH5169003, SH5169004, SH5169005, SH5169006, SH5169007, SH5169008, SH5169009, SH5169010, SH5219001, SH5219003, SH5219004, SH5219005, SH5229001, SH5229003, SH5229004, SH5229005, SH5239001, SH5239002 Serial numbers are located on the side panel of the unit.

Required Consumer Action

Customers should stop using the projectors immediately. Panasonic will contact each customer to arrange for a repair and retrofit at no cost to the customer.

Contact Information

Call Panasonic toll-free at (888) 411-1996 between 8:30 a.m. and 5 p.m. ET Monday through Friday.

Recall Details

Sold At
Authorized Panasonic dealers, between January 2005 and June 2005, for about $10,000.
Injuries
Panasonic has received two reports of the lamp drive circuit contacting the shield case. No injuries have been reported.
Recall Number
05604

Product Information

Product Name
Panasonic PT-D5500U and PT-D5500UL DLP Projectors
Product Type
Projectors
Number of Units
21
Distributed By
Panasonic Corporation of North America, of Secaucus, NJ
Manufactured In
Japan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

Call Panasonic toll-free at (888) 411-1996 between 8:30 a.m. and 5 p.m. ET Monday through Friday.