CONSUMER SAFETY ALERT

An internal short can cause the battery cells to overheat and melt or char the plastic case, posing a burn and fire hazard.
Official Consumer Product Safety Recall • October 14, 2005

CPSC, Hewlett-Packard Company Announce Recall of Notebook Computer Batteries

The recalled lithium-ion rechargeable battery packs are used with various HP and Compaq notebook computers (see list below). The recalled battery packs are a subset of those manufactured March 2004 through September 2004, and will have a bar code label starting with GC, IA, L0 or L1. Hewlett-Packard and Compaq Notebook Models that may contain a recalled battery pack HP Pavilion HP Compaq Compaq Presario Compaq Evo dx4000 dx5000 zd8100 ze4100 ze4100/xt1xx 4200 ze4200 ze4300 ze4400 ze4500 ze4600 ze4700 ze4800 ze5155 ze5200 ze5300 ze5400 ze5500 ze5600 zv5000 zv5200 zx5000 zx5200 nc6000 nc8000 nw8000 nx5000 nx9005 nx9008 nx9010 nx9100 nx9105 9000 9005 1100 2100 2500 R3000 R3200 V1000 X4000 X5000 X6100 n1010v n1050v

Required Consumer Action

Consumers should stop using the recalled batteries immediately and contact HP to arrange for a free replacement battery, by visiting the Battery Replacement program Web site or by calling HP. After removing the recalled battery for their notebook computer, consumers should plug in the AC adapter to power the notebook until a replacement battery arrives.

Contact Information

For additional information, visit the HP Battery Replacement program Web site at www.hp.com/support/BatteryReplacement or contact HP at (888) 404-7398 between 7 a.m. and 7 p.m. CT Monday through Friday.

Recall Details

Sold At
National and regional computer and electronics stores, online stores, hp.com and hpshopping.com from March 2004 through May 2005 for between $1,000 and $3,000. The battery packs also were sold separately for between $100 and $130.
Injuries
HP has received 16 reports of batteries overheating, including four in the U.S. No injuries have been reported. Four cases of minor property damage were reported, including one in the U.S.
Recall Number
06007

Product Information

Product Name
HP and Compaq Notebook Computer Battery Packs
Product Type
Adapter/Power Supply/Charger/Battery
Number of Units
About 135,000 battery packs worldwide, including about 85,000 in the U.S.
Imported By
Hewlett-Packard Company, of Palo Alto, Calif.
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (888) 404-7398
Website www.hp.com/support/BatteryReplacement
Full Contact Information

For additional information, visit the HP Battery Replacement program Web site at www.hp.com/support/BatteryReplacement or contact HP at (888) 404-7398 between 7 a.m. and 7 p.m. CT Monday through Friday.