CONSUMER SAFETY ALERT

The digital camera can cause certain non-rechargeable batteries, such as the Duracell CP-1, to overheat when the camera is connected to an AC adapter or docking station, posing a fire hazard.
Official Consumer Product Safety Recall • June 6, 2006

Hewlett-Packard Company Recalls Digital Cameras Due to Fire Hazard, Offers Download Fix

This recall involves the HP Photosmart R707 digital camera. The HP logo and the model name and number are printed on the front of the camera.

Required Consumer Action

Consumers should stop using the recalled cameras and contact HP as they have developed a firmware update that prevents the camera from applying a charge to a non-rechargeable battery. Consumers can download this update at www.hp.com or contact HP directly. Do not use single-use, non-rechargeable batteries until the firmware has been updated. Consumers are encouraged to update the firmware even if they do not use or intend to use a non-rechargeable battery.

Contact Information

For additional information, visit HP's Web site at www.hp.com or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday.

Recall Details

Sold At
Electronic, computer and camera stores, as well as Web retailers nationwide from August 2004 through April 2006 for between $250 and $400.
Injuries
HP has received one report of a camera catching fire, damaging the camera and its docking station, and causing minor smoke damage to the room. No injuries have been reported.
Recall Number
06176

Product Information

Product Name
HP Photosmart R707 Digital Cameras
Product Type
Cameras & Accessories
Number of Units
About 224,000 (about 679,000 worldwide)
Imported By
Hewlett-Packard Company, of Palo Alto, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (866) 304-7117
Website www.hp.com
Full Contact Information

For additional information, visit HP's Web site at www.hp.com or call HP toll-free at (866) 304-7117 between 6 a.m. and 6 p.m. MT Monday through Friday.