CONSUMER SAFETY ALERT

The personal transporter can unexpectedly apply reverse torque to the wheels, which can cause a rider to fall. This can occur when the device is tilted back by the Speed Limiter and the rider comes off and then back onto the device within a short period of time.
Official Consumer Product Safety Recall • September 14, 2006

Segway Inc. Announces Recall to Repair Segway® Personal Transporters

This recall involves all Segway PT i167, i170 and i180 ("i Series") models, the p133 ("p Series"), XT ("cross-terrain transporter"), GT ("golf transporter") and i2 models. These units were sold to consumers and commercial customers. All e167 ("e Series") models, which were sold to commercial users, also are included in this recall. No other models are involved in this recall. The name, "Segway", appears on the front bumper and/or on the handlebars of the personal transporter.

Required Consumer Action

Consumers should stop using the Segway PT immediately and contact the company to receive a free software upgrade.

Contact Information

Call Segway Inc. at (800) 750-6557 between 8 a.m. and 6 p.m. ET Monday through Friday, or visit www.segway.com Segway Inc. and Segway authorized dealers and distributors are directly notifying owners of these products.

Recall Details

Sold At
Segway authorized dealers and distributors, directly from Segway Inc., and by certain resellers from March 2002 through mid-September 2006 for prices ranging from $4,000 to $5,500.
Injuries
Segway Inc. has received six reports of the personal transporter not operating properly, resulting in injuries to the head and wrist of users.
Manufacturer
Segway Inc., of Bedford, N.H.
Recall Number
06258

Product Information

Product Name
Segway Personal Transporter (PT) [also known as the Segway Human Transporter (HT)]
Product Type
Human Transporters
Number of Units
About 23,500
Manufacturer Name
Segway Inc., of Bedford, N.H.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 750-6557
Website www.segway.com
Full Contact Information

Call Segway Inc. at (800) 750-6557 between 8 a.m. and 6 p.m. ET Monday through Friday, or visit www.segway.com. Segway Inc. and Segway authorized dealers and distributors are directly notifying owners of these products.