CONSUMER SAFETY ALERT

An improperly fitting electrical connection inside the copiers can cause overheating, smoking and fire.
Official Consumer Product Safety Recall • September 18, 2006

Fire Hazard Prompts Canon U.S.A. to Recall Previous Model Desktop Copiers for Repair

The repair recall includes only the following model Canon copiers: PC6, PC6RE, PC65, PC7, PC7RE, PC8, PC11, PC11RE, PC12, NP1010 and NP1020. The model number is on the front panel of the unit. The recalled copiers were manufactured between 1987 and 1998.

Required Consumer Action

Users should stop using the recalled copiers immediately and contact Canon U.S.A. to receive a free repair.

Contact Information

For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm's Web site at www.usa.canon.com

Recall Details

Sold At
Dealers, national retailers and office supply stores nationwide from January 1987 through December 1999 for between $1,500 and $2,300.
Injuries
Canon U.S.A. has received six reports of NP1020 model copiers starting to smoke or catching on fire, due to the problem with the electrical connection. No injuries were reported.
Manufacturer
Canon Inc., of Japan
Recall Number
06259

Product Information

Product Name
Canon Desktop Copiers
Product Type
Copiers
Number of Units
About 800,000
Manufacturer Name
Canon Inc., of Japan
Imported By
Canon U.S.A. Inc., of Lake Success, N.Y.
Manufactured In
Thailand

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For additional information, contact Canon U.S.A. at (800) 828-4040 anytime, or visit the firm's Web site at www.usa.canon.com