CONSUMER SAFETY ALERT
Tankless Water Heaters Recalled for Repair Due to Carbon Monoxide Poisoning Hazard
The recall involves indoor models of the Power Vent 199,900 BTUH tankless water heaters. The brands and model numbers included in this recall are listed below and are located on the front of the unit and the rating plate. The water heaters have a cream jacket or gray jacket enclosure with the piping on the top and bottom of the unit. The rating plate is a silver label located the front of the unit, in the lower right hand corner. Brand Models Paloma PTG-74PVN; PTG-74PVP; PTG-74PVN-1; PTG-74PVP-1; PTG-74PVNH; PTG-74PVPH; PTG-74PVNUH; PTG-74PVPUH and PH-28RIFSN; PH-28RIFSP; PH-28RIFSN-1; PH-28RIFSP-1; PH-28CIFSN; PH-28CIFSP; PH-28CIFSN-1; PH-28CIFSP-1 Rheem RTG-74PVN; RTG-74PVP; RTG-74PVN-1; RTG-74PVP-1 Ruud RUTG-74PVN; RUTG-74PVP; RUTG-74PVN-1; RUTG-74PVP-1 Rheem-Ruud GT-199PV-N; GT-199PV-P; GT-199PV-N-1; GT-199PV-P-1 Richmond RMTG-74PVN; RMTG-74PVP; RMTG-74PVN-1; RMTG-74PVP-1; RMTG-74PVNH; RMTG-74PVPH; RMTG-74PVNUH; RMTG-74PVPUH
Required Consumer Action
Consumers with the recalled water heaters should stop using them immediately, if the air filter door is not in place. Consumers who have not already been contacted by an authorized contractor should immediately contact their installer or Rheem Manufacturing Company to arrange for a free, on-site repair. Consumers are reminded to use the air filter door for these water heaters to avoid a carbon monoxide hazard.
Contact Information
For more information, contact Rheem toll-free at (866) 369-4786 between 7 a.m. and 7 p.m. CT Monday through Friday and 9 a.m. and 4:30 p.m. CT Saturday and Sunday, or visit the firm's Web site at www.tankless-recall.com