CONSUMER SAFETY ALERT

These lithium-ion battery packs can overheat, which could pose a fire hazard to consumers. This is not an internal battery cell defect.
Official Consumer Product Safety Recall • June 19, 2007

Gateway Inc. Recalls Notebook Computer Batteries Due to Fire Hazard

The recalled battery packs were shipped as the primary or spare battery pack for some Gateway 400VTX and 450ROG series notebooks, and are identified by part numbers: 6500760 or 6500761. The part number and "made by SMP" are printed on a label on the underside of the battery pack.

Required Consumer Action

Consumers should stop using these recalled batteries immediately and contact Gateway to receive a replacement battery. Consumers can continue to use the notebook computers safely by turning the system off, removing the battery pack, and using the AC adapter and power cord to power the system until the replacement battery is received.

Contact Information

For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 p.m. CT seven days a week or visit the company's Web site at www.gateway.com/battery

Recall Details

Sold At
Gateway's professional and direct distributors and Gateway Country stores nationwide from May 2003 through August 2003. The computers with these batteries sold for between $1,200 and $2,400 and individual batteries sold for between $60 and $90.
Injuries
Gateway has received four reports of battery packs overheating, including minor property damage. No injuries have been reported.
Recall Number
07219

Product Information

Product Name
Gateway Lithium-Ion Battery Packs
Product Type
Adapter/Power Supply/Charger/Battery
Number of Units
About 14,000
Distributed By
Gateway Inc., of Irvine, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 292-6813
Website www.gateway.com/battery
Full Contact Information

For additional information, contact Gateway at (800) 292-6813 between 7 a.m. and 10 p.m. CT seven days a week or visit the company's Web site at www.gateway.com/battery