CONSUMER SAFETY ALERT

The software in the fire alarm system could fail to recognize when a detector needs servicing as a result of the buildup of dust, dirt, or other environmental pollutants, which could result in the system failing to respond in the event of a fire.
Official Consumer Product Safety Recall • July 27, 2007

Gamewell-FCI Recalls to Upgrade Software Used with Fire Alarm System Control Panels

The software upgrade involves the Gamewell-FCI model 600 Series control panel using System Sensor compatible line cards, SmartScan. These panels are components of the Gamewell-FCI 600 Series fire alarm system. They provide the signaling line circuits and display information for the system.

Required Consumer Action

Gamewell-FCI is contacting customers directly and providing a free firmware software upgrade.

Contact Information

For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com

Recall Details

Sold At
Authorized distributors nationwide from October 2004 through May 2007 for between about $400 and $3,500. Authorized distributors resold and installed the control panels for commercial end users in facilities such as hotels and office buildings.
Injuries
Gamewell-FCI has received no reports of the firmware failing to operate in the event of a fire.
Manufacturer
Gamewell-FCI, of Northford, Conn.
Recall Number
07565

Product Information

Product Name
Gamewell-FCI 600 Series SmartScan Fire Alarm Control Panels
Product Type
Home Control/Alarm Systems
Number of Units
About 1,100
Manufacturer Name
Gamewell-FCI, of Northford, Conn.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For additional information, contact Gamewell-FCI at (800) 633-1311 between 8 a.m. and 5 p.m. ET Monday through Friday, or go to the firm's Web site at www.gamewell-fci.com