CONSUMER SAFETY ALERT

An internal electrical component failure can cause overheating of the product posing a risk of burn or fire.
Official Consumer Product Safety Recall • June 27, 2008

Hewlett-Packard Co. Recalls Fax Machines Due to Fire Hazard

This recall involves the HP Fax 1010 and HP Fax 1010xi models manufactured from November 2002 through September 2004. The HP logo and the model name and number are printed on the front of the fax machine.

Required Consumer Action

Consumers should immediately disconnect the recalled fax machine from the electrical power source and contact HP to receive a rebate.

Contact Information

For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP's Web site at www.hp.com

Recall Details

Sold At
Electronic, computer and camera stores nationwide, as well as Web retailers from November 2002 through December 2004 for between $130 and $150.
Injuries
Hewlett-Packard has received three reports of overheating including two in the U.S. resulting in minor property damage. No injuries have been reported.
Recall Number
08313

Product Information

Product Name
HP Fax 1010 and 1010xi Machines
Product Type
Facsimile (FAX) Machines
Number of Units
About 367,000 units (an additional 84,000 units sold outside of the U.S.)
Imported By
Hewlett-Packard Co., of Palo Alto, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Website www.hp.com
Full Contact Information

For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit HP's Web site at www.hp.com