CONSUMER SAFETY ALERT

The power adapters can fail, causing the printer to overheat. This can pose a burn hazard to consumers.
Official Consumer Product Safety Recall • October 30, 2008

DYMO Recalls Power Adapters Sold with DYMO Printers Due to Burn Hazard

This recall involves the external power adapters sold with the following DYMO LabelWriter® 400 series printers: DYMO LabelWriter 400, DYMO LabelWriter 400 Turbo, DYMO LabelWriter Twin Turbo, DYMO LabelWriter Duo and DYMO Desktop Mailing Solution with housing date codes 2407, 2507, 2607 or 2707. The date code is printed on the plastic housing of the adapter. Power adapters with "RoHS" printed on the top right of the product label are not included in this recall.

Required Consumer Action

Consumers should immediately unplug the recalled power adapter from the wall socket and from their printer and contact the firm to receive a free replacement external power adapter kit.

Contact Information

For additional information, contact DYMO toll-free at (888) 658-3904 between 9 a.m. and 8 p.m. ET or visit the firm's Web site at www.dymo.com or http://global.dymo.com/poweradapter

Recall Details

Sold At
Office supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.
Injuries
DYMO has received 11 reports of printers overheating and emitting smoke and/or a burnt smell. No injuries have been reported.
Manufacturer
DYMO, of Stamford, Conn.
Recall Number
09033

Product Information

Product Name
DYMO® LabelWriter® Power Adapters used with printers
Product Type
Adapter/Power Supply/Charger/Battery
Number of Units
17000
Manufacturer Name
DYMO, of Stamford, Conn.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (888) 658-3904
Website global.dymo.com/poweradapter
Full Contact Information

For additional information, contact DYMO toll-free at (888) 658-3904 between 9 a.m. and 8 p.m. ET or visit the firm's Web site at www.dymo.com or http://global.dymo.com/poweradapter