CONSUMER SAFETY ALERT

These lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Official Consumer Product Safety Recall • October 30, 2008

PC Notebook Computer Batteries Recalled Due to Fire and Burn Hazard

The recalled batteries were included with, and sold separately for use in, the following notebook computer models: Computer Manufacturer Units Notebook Model Battery Model Hewlett-Packard About 32,000 HP Pavilion: dv1000, dv8000 and zd8000 Compaq Presario: v2000 and v2400 HP Compaq: nc6110, nc6120, nc6140, nc6220, nc6230, nx4800, nx4820, nx6110, nx6120, nx9600 Recalled batteries will have a bar code label starting with A0, L0, L1 or GC Toshiba About 3,000 Satellite: A70/A75, P30/P5, M30X/M35X, M50/M55 Tecra: A3, A5, S2 n/a Dell About 150 Latitude: 110L Inspiron: 1100, 1150, 5100, 5150, 5160 OU091 The battery model is located on the battery's label.

Required Consumer Action

Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller.

Contact Information

For additional information, consumers should contact the manufacturer of their notebook computer: Hewlett-Packard Co. - http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday. Toshiba - http://www.bxinfo.toshiba.com or call (800) 457-7777 anytime. Dell - http://www.dellbatteryprogram.com or call toll-free (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday.

Recall Details

Sold At
Office supply stores, discount retailers, and various specialty retailers nationwide from September 2007 through October 2008 for between $100 and $250.
Injuries
There have been 19 reports of the batteries overheating, including 17 reports of flames/fire (10 resulting in minor property damage). Two consumers experienced minor burns.
Manufacturer
Sony Energy Devices Corporation, of Japan
Recall Number
09035

Product Information

Product Name
Lithium-Ion Batteries used in Hewlett-Packard, Toshiba and Dell Notebook Computers
Product Type
Adapter/Power Supply/Charger/Battery
Number of Units
About 35,000 batteries (an additional 65,000 batteries were sold worldwide)
Manufacturer Name
Sony Energy Devices Corporation, of Japan
Manufactured In
Japan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 889-2031
Website www.hp.com/support/BatteryReplacement
Full Contact Information

For additional information, consumers should contact the manufacturer of their notebook computer: Hewlett-Packard Co. - http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday. Toshiba - http://www.bxinfo.toshiba.com or call (800) 457-7777 anytime. Dell - http://www.dellbatteryprogram.com or call toll-free (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday.