CONSUMER SAFETY ALERT

The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Official Consumer Product Safety Recall • May 14, 2009

HP Recalls Notebook Computer Batteries Due to Fire Hazard

The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include: HP Pavilion dv2000 dv2500 dv2700 dv6000 dv6500 dv6700 dv9000 dv9500 dv9700 dx6000 dx6500 dx6700 Compaq Presario A900 C700 F500 F700 V3000 V3500 V3700 V6000 V6500 V6700 HP G6000 G7000 HP Compaq 6720s The notebook model is located at the top of the service label on the bottom of the notebook. Batteries that can be subject to the recall will have one of the following bar code labels (^ in the code can be any letter or number): 62940^^AXV^^^^ 65033^^B7U^^^^ 65033^^B7V^^^^ 65033^^BGU^^^^ 65035^^B7U^^^^ 65035^^B7V^^^^ 65035^^BGU^^^^ 65035^^BGV^^^^ 67059^^V8U^^^^ 67059^^V8V^^^^

Required Consumer Action

Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives.

Contact Information

For additional information, visit the HP Battery Replacement Program Web site at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.

Recall Details

Sold At
Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 and $3000. The battery packs were also sold separately for between $100 and $160.
Injuries
The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.
Recall Number
09221

Product Information

Product Name
Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers
Product Type
Adapter/Power Supply/Charger/Battery
Number of Units
About 70,000
Imported By
Hewlett-Packard Co., of Palo Alto, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 889-2031
Website www.hp.com/support/BatteryReplacement
Full Contact Information

For additional information, visit the HP Battery Replacement Program Web site at http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.