CONSUMER SAFETY ALERT

The heel of the recalled shoes can detach, posing a fall hazard to consumers.
Official Consumer Product Safety Recall • July 7, 2009

Women's Shoes Recalled by Charles David Due to Fall Hazard; Sold Exclusively at Nordstrom and Nordstrom Rack

The recall involves various colors and styles of Charles by Charles David brand (item #SAMPCHSHOE) and Charles David of California brand (item #SAMPCDSHOE) women's sample shoes. The shoes were sold in women's sizes 7 and 9. The item number can be located on the original receipt.

Required Consumer Action

Consumers should stop wearing the recalled shoes immediately and return them to any Nordstrom or Nordstrom Rack store for a full refund.

Contact Information

For additional information, call Nordstrom at (800) 804-0806 between 7 a.m. and 1 a.m. ET Monday through Friday, e-mail Nordstrom at contact@nordstrom.com, or visit www.nordstrom.com Consumers can also contact Charles David collect at (310) 348-2075 between 11 a.m. and 8 p.m. ET or e-mail lana.ellis@charlesdavid.com

Recall Details

Sold At
Nordstrom stores in California and Nordstrom Rack stores nationwide from April 2009 through June 2009 for between $22 and $80.
Injuries
The firm has received one report of a heel detaching, resulting in minor bruising.
Recall Number
09263

Product Information

Product Name
Women's Sample Shoes
Product Type
Shoes, Sandals & Boots
Number of Units
About 3,200 pairs
Imported By
Charles David, of Culver City, Calif.
Manufactured In
Italy

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For additional information, call Nordstrom at (800) 804-0806 between 7 a.m. and 1 a.m. ET Monday through Friday, e-mail Nordstrom at contact@nordstrom.com, or visit www.nordstrom.com. Consumers can also contact Charles David collect at (310) 348-2075 between 11 a.m. and 8 p.m. ET or e-mail lana.ellis@charlesdavid.com