CONSUMER SAFETY ALERT
Security systems programmed with a wireless silent panic feature can fail to operate properly the first time the panic button is pressed on the remote transmitter. If the panic button is pressed only once, this can unexpectedly leave residents without a triggered alarm during an emergency.
Honeywell International Recalls Vista Security System Control Panels Due to Failure of Panic Feature
This recall involves the following models of the "Vista Residential" series control panels: Vista-21iP, Vista-21iPSIA, FA168C-GP, 320P1, and GAV20P. Only panels with certain date codes are subject to the recall. The control panel is the main portion of the security system (not the keypad) typically located in an inconspicuous place in the home such as the basement, garage or closet.
Required Consumer Action
Honeywell International is contacting dealers directly and is providing free replacement software to consumers.
Contact Information
For additional information, contact Honeywell at (800) 645-7492 between 8 a.m. and 9 p.m. ET Monday through Friday, or visit the firm's Web site at www.security.honeywell.com
Recall Details
Sold At
Security and alarm dealers nationwide from October 2007 through January 2009 for about $100.
Injuries
None reported.
Manufacturer
Ademco de Juarez s.r.l., of Mexico
Recall Number
09734
Product Information
Product Name
Vista Residential Security System Control Panels
Product Type
Home Control/Alarm Systems
Number of Units
About 7,000
Manufacturer Name
Ademco de Juarez s.r.l., of Mexico
Distributed By
Honeywell International Inc., of Melville, N.Y.
Manufactured In
Mexico