CONSUMER SAFETY ALERT

The hinge can break, causing the window sash to fall out, posing a risk of injury to persons beneath the window.
Official Consumer Product Safety Recall • August 25, 2009

Pella Recalls Casement Windows Due to Impact Hazard

This recall involves the Architect Series® and 850 Series® casement windows. The windows were sold in a variety of sizes and typically contain a heavier window glaze such as the HurricaneShield® Impact-Resistant glass.

Required Consumer Action

Consumers should immediately stop using the window and contact Pella to schedule a free repair. Owners have received direct mail notification of this recall.

Contact Information

For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.pella.com

Recall Details

Sold At
Authorized distributors nationwide and Home Improvement Stores in Florida from September 2007 through April 2009 for between $500 and $2000.
Injuries
The firm is aware of one report of the hinge breaking, causing the sash to fall. No injuries have been reported.
Manufacturer
Pella Corp., of Pella, Iowa
Recall Number
09765

Product Information

Product Name
Architect Series® and 850 Series® Casement Windows
Product Type
House Repair or Construction Materials
Number of Units
About 6,500
Manufacturer Name
Pella Corp., of Pella, Iowa
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Website www.pella.com
Full Contact Information

For additional information, contact Pella at (800) 374-4758 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's Web site at www.pella.com