CONSUMER SAFETY ALERT

Roman Shades: Strangulations can occur when a child places his/her neck between the exposed inner cord and the fabric on the backside of the shade or when a child pulls the cord out and wraps it around his/her neck. Roller Shades: Strangulation can occur if the shade's continuous loop cord is not attached to the wall with the tension device provided and a child's neck becomes entangled in the free-standing loop.
Official Consumer Product Safety Recall • July 22, 2010

Near Strangulation Prompts Recall of Roman and Roller Shades by Smith+Noble

This recall involves all roller shades that do not have a tension device attached to the continuous loop cord and all custom, made-to-order Roman shades. Brand names include Smith+Noble, Christopher Lowell by Smith+Noble, Jessitt Gold, Shop Blinds and Window Elements.

Required Consumer Action

Consumers should immediately stop using the Roman shades and contact the Window Covering Safety Council (WCSC) for a free repair kit at (800) 506-4636 anytime or visit www.windowcoverings.org. Consumers should check the roller shades to make sure the tension device provided is attached to the continuous loop cord and installed into the wall. If not attached, consumers should attach the tension device securely to the wall. If they no longer have the tension device, consumers should immediately stop using the roller shades and contact WCSC to receive a free replacement tension device.

Contact Information

For additional information, contact Smith+Noble toll-free at (877) 228-7683 between 6 a.m. and 6 p.m. PT Monday through Friday and between 7 a.m. and 4 p.m. PT Saturday and Sunday, or visit the firm's website at www.smithandnoble.com/productrecallinformation

Recall Details

Sold At
Smith+Noble online at www.smithandnoble.com and through catalog sales nationwide from 1998 through April 2010 for between $100 and $1,600, depending on custom size and options.
Injuries
Roller Shades: CPSC and Smith+Noble have received a report of a 5-year-old boy in Tacoma, Washington who became entangled in an unsecured continuous loop bead cord on a roller shade in May 2009. No medical treatment was required. Roman Shades: None.
Recall Number
10307

Product Information

Product Name
Roman and Roller shades
Product Type
Blinds, Shades & Cords
Number of Units
About 1.3 million (1,160,000 Roman shades and 115,000 roller shades)
Distributed By
Smith+Noble, of Corona, Calif.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For additional information, contact Smith+Noble toll-free at (877) 228-7683 between 6 a.m. and 6 p.m. PT Monday through Friday and between 7 a.m. and 4 p.m. PT Saturday and Sunday, or visit the firm's website at www.smithandnoble.com/productrecallinformation