CONSUMER SAFETY ALERT

A plastic weld on the power adapters can fail and allow two parts to separate, exposing live electrical contacts. This poses a shock hazard to consumers.
Official Consumer Product Safety Recall • November 10, 2009

Power Adapters Used with IBM RDX Back Up Disk Hard Drives Recalled Due to Shock Hazard

This recall involves power adapters sold with IBM RDX removable back up hard disk drives. The data storage devices were sold with a power adapter that fits various country specific plugs. "Hon-Kwang Electric (Shenzhen) Co., Ltd" is printed on the adapters. IBM and RDX are printed on the back up hard disk drives.

Required Consumer Action

Consumers should immediately stop using the power adapters and contact your IBM service provider to determine if their adaptor is involved in this recall. Consumers with the affected adapters will receive a free replacement adapter.

Contact Information

For additional information, contact IBM at (800) 426-7378 anytime. Consumers can also visit the firm's Web site at www.ibm.com/storage

Recall Details

Sold At
IBM authorized distributors and resellers nationwide from January 2009 through July 2009 for between $330 and $760.
Injuries
None reported.
Manufacturer
Hon-Kwang Electric (Shenzhen) Co. Ltd., of Guang-Dong, China
Recall Number
10706

Product Information

Product Name
Power Adapters with IBM RDX Back Up Hard Disk Drives
Product Type
Adapter/Power Supply/Charger/Battery
Number of Units
About 90
Manufacturer Name
Hon-Kwang Electric (Shenzhen) Co. Ltd., of Guang-Dong, China
Distributed By
IBM, of Research Triangle Park, N.C.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For additional information, contact IBM at (800) 426-7378 anytime. Consumers can also visit the firm's Web site at www.ibm.com/storage