CONSUMER SAFETY ALERT

The communication module in the thermostat can overheat, posing a risk of fire hazard.
Official Consumer Product Safety Recall • June 17, 2010

Comverge Recalls Communication Module Inside TXU Energy Thermostats Due to Risk of Fire Hazard

This recall involves Comverge communication modules inside programmable thermostats sold by TXU Energy with a serial number between 1015857 and 1022518. The serial number can be found on the top of the thermostat's plastic housing. The thermostats have "TXU Energy" and "White Rodgers" printed on the front faceplate.

Required Consumer Action

Consumers should contact Comverge for a replacement communication module. The company will install a new communication module for consumers free of charge. Consumers should not attempt to disable or replace the communication module. Comverge is directly contacting consumers who own the recalled communication module.

Contact Information

For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall

Recall Details

Sold At
TXU Energy to customers in North Texas
Injuries
Comverge is aware of 13 incidents of the communication module overheating and damaging the thermostat, in at least two incidents there was minor smoke damage to the wall. Comverge has not received any reports of injuries.
Manufacturer
Comverge Inc. of Norcross, Ga.
Recall Number
10743

Product Information

Product Name
Programmable thermostat communication module
Product Type
Thermostats/Thermometers/Sensors
Number of Units
About 6,300
Manufacturer Name
Comverge Inc. of Norcross, Ga.
Manufactured In
Mexico

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For more information, contact Comverge toll-free at (866) 277-7001 between 8 a.m. and 8 p.m. CT Monday through Friday or visit the firm's website at http://www.comverge.com/recall