CONSUMER SAFETY ALERT

The awning motor's power cable can be severed while the awning is opened or closed manually, posing a risk of electrical shock to the user.
Official Consumer Product Safety Recall • November 19, 2010

Motorized Awnings Recalled by Somfy Systems Due to Shock Hazard

This recall involves the Sunea CMO RTS motor used to operate retractable awnings. The awning motor heads are silver and black-colored. "Somfy" is printed on the motor head. Motor heads that are entirely black in color are not included in this recall. The Sunea CMO RTS model numbers included in this recall are 525A2, 535A2 and 550R2. The model number is printed on a label on the motor tube.

Required Consumer Action

Consumers should immediately stop using recalled awning motors and the awning's manual crank and unplug and/or pull the circuit breaker to protect against anyone using the awning. Contact Somfy Systems to receive free installation of a replacement awning motor.

Contact Information

For additional information, contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.somfysystems.com

Recall Details

Sold At
Awning dealers and retailers nationwide from December 2009 through September 2010.
Injuries
None reported.
Remedy
Replace
Recall Number
11043

Product Information

Product Name
Motorized Awnings
Product Type
Outdoor Awnings or Shutters
Number of Units
About 4,600
Imported By
Somfy Systems Inc., of Dayton, N.J.
Manufactured In
France

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 637-6639
Website www.somfysystems.com
Full Contact Information

For additional information, contact Somfy Systems at (800) 637-6639 between 8 a.m. and 5 p.m. ET Monday through Friday or visit the firm's website at www.somfysystems.com