CONSUMER SAFETY ALERT
The recalled fire alarm control panels can fail to send a signal to alert monitoring centers in the event of a fire.
Simplex Fire Alarm Control Panels Recalled by Tyco Safety Products Westminster Due to Failure to Alert Monitoring Centers
The recalled fire alarm panel is the Simplex 4100U-NXP panel configured for third party monitoring and running software revision 14.01. The words "Simplex," "4100U" and "Fire Control" appear on the fire alarm's front panel. The software revision number can be identified by pressing the "Menu" key on the panel keypad, selecting "Show Software Revision Level" and pressing "Enter."
Required Consumer Action
Building managers should contact SimplexGrinnell for a free software upgrade. SimplexGrinnell is contacting its customers directly.
Contact Information
For more information, contact SimplexGrinnell toll-free at (866) 565-6322 or at the firm's website at www.simplexgrinnell.com
Recall Details
Sold At
Distributed by SimplexGrinnell from May 2010 to September 2010 for between $10,000 and $20,000.
Injuries
The firm has received 2 reports of alarms failing to alert monitoring centers. No injuries have been reported.
Manufacturer
Tyco Safety Products Westminster of Westminster, Mass.
Remedy
New Instructions
Recall Number
11721
Product Information
Product Name
Simplex Fire Alarm Control Panel
Product Type
Fire or Smoke Alarms
Number of Units
About 540
Manufacturer Name
Tyco Safety Products Westminster of Westminster, Mass.
Manufactured In
United States