CONSUMER SAFETY ALERT

Plastic tabs on the feet of the step stools can cause the stools to be unstable, posing a fall hazard to consumers.
Official Consumer Product Safety Recall • October 4, 2011

Ballard Designs Recalls Step Stools Due to Fall Hazard

This recall involves Ballard Designs "Stafford" step stools made of wood painted black or white. "Ballard Designs" is printed on a sticker under the bottom of the step. "Made in China" is printed on the underside bottom of the step stools. Also printed on the underside bottom of the step stools is one of the following five numbers: 100097963, 100099019, 100097230, 100100584 or 100102942. All recalled stools also have four plastic tabs affixed to the feet of the step stool.

Required Consumer Action

Consumers should immediately remove the four plastic tabs from the feet of their step stools. Instructions are available online at www.ballarddesigns.com under the Product Safety page or by contacting Ballard Designs at the number below. Ballard Designs is directly contacting all known purchasers.

Contact Information

For more information, contact Ballard Designs toll-free at (888) 606-2627 between 8 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5:30 p.m. ET Saturday and Sunday or visit the firm's website at www.ballarddesigns.com

Recall Details

Sold At
Ballard Design stores in Florida, Georgia and Ohio, through Ballard Designs catalogs, on www.ballarddesigns.com and www.hsn.com from July 2009 through May 2011 for about $80.
Hazard Type
Tip-Over
Injuries
Ballard Designs has received six reports that the stools were not stable, including two reports of falls resulting in minor injuries.
Remedy
New Instructions
Recall Number
12001

Product Information

Product Name
Ballard Designs "Stafford" step stools
Product Type
Step Stools
Number of Units
About 2,500
Distributed By
Ballard Designs, Inc. of Atlanta, Ga.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (888) 606-2627
Website www.ballarddesigns.com
Full Contact Information

For more information, contact Ballard Designs toll-free at (888) 606-2627 between 8 a.m. and 9 p.m. ET Monday through Friday and between 9 a.m. and 5:30 p.m. ET Saturday and Sunday or visit the firm's website at www.ballarddesigns.com