CONSUMER SAFETY ALERT

The battery case's integrated circuit switch can overheat, posing a burn hazard to consumers.
Official Consumer Product Safety Recall • November 30, 2011

Mophie Recalls iPod Touch Rechargeable External Battery Case Due to Burn Hazard

The recalled product is a Mophie Juice Pack Air rechargeable external battery which consists of a lithium polymer battery built into a plastic case designed to snap onto the back of an iPod Touch 4G music player. The battery cases come in black, blue or red. Only battery cases with serial numbers that have the first five alphanumeric characters of TR113 through TR120 are subject to this recall. The serial number can be found inside the housing of the product.

Required Consumer Action

Consumers should immediately stop using the recalled product and contact Mophie for instructions on receiving a replacement product.

Contact Information

For additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange

Recall Details

Sold At
B& H Photo, Barnes & Noble, InMotion Entertainment, J&R Music World, Marine Corps Exchange stores, Amazon.com and mophie.com since April 2011 for about $50.
Injuries
Mophie has received 110 reports of the product becoming warm to the touch, 44 reports of the product deforming and nine reports of minor burns.
Remedy
Replace
Recall Number
12049

Product Information

Product Name
Rechargeable External Battery Case
Product Type
Batteries and Chargers
Number of Units
About 6,118
Imported By
Mophie LLC, of Paw Paw, Mich.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (877) 308-4581
Website www.mophie.com/exchange
Full Contact Information

For additional information, contact Mophie toll-free at (877) 308-4581 between 9 a.m. and 5 p.m. ET Monday through Friday or visit the firm’s website at www.mophie.com/exchange