CONSUMER SAFETY ALERT

The fax machines can overheat due to an internal electrical component failure, posing fire and burn hazards.
Official Consumer Product Safety Recall • February 2, 2012

HP Recalls Fax Machines Due to Fire and Burn Hazards

This recall involves HP Fax 1040 and 1050 models. The HP logo and the model number are printed on the front of the fax machine. The fax machines are dark gray and measure about 11 inches high x 14 1/2 inches wide.

Required Consumer Action

Consumers should immediately stop using the recalled fax machines, disconnect them from the electrical outlet and contact HP for a rebate on the purchase of an authorized replacement HP fax machine or a partial rebate of certain HP ink jet printers.

Contact Information

For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en

Recall Details

Sold At
Electronics, computer and camera stores nationwide, and online at www.shopping.hp.com and other websites from November 2004 through December 2011 for between $90 and $120. Some of the recalled fax machines were replacement units for a previous recall invo
Injuries
Hewlett-Packard is aware of seven reports of fax machines overheating and catching fire, resulting in property damage, including one instance of significant property damage and one instance of a minor burn injury to a consumer's finger. Six incidents were
Remedy
Replace
Recall Number
12101

Product Information

Product Name
HP fax 1040 and 1050 machines
Product Type
Fax Machines
Number of Units
About 928,000 in the U.S. and 240,000 in Canada and Mexico
Imported By
Hewlett-Packard Co., of Palo Alto, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For additional information, contact HP toll-free at (888) 654-9296 between 6 a.m. and 6 p.m. MT Monday through Friday, or visit the firm's website at http://www.hp.com/go/faxrecall/US-en