CONSUMER SAFETY ALERT

The flywheel on the chain saw can crack causing parts of the flywheel to separate and strike users or bystanders, posing a risk of injury.
Official Consumer Product Safety Recall • February 14, 2012

STIHL Recalls Chain Saws Due to Risk of Injury

This recall involves STIHL MS 391 gas-powered chain saws with an orange top casing, gray base and black front handle and hand guard. "STIHL" and "MS 391" are printed in an orange circle on the starter side of the unit. The serial number is located on the crankcase to the right of the muffler when viewed from the rear of the saw. Serial numbers included in the recall are: 28535 1759 through 28535 1956 28664 5278 through 28664 6277 28665 1283 through 28665 5577 28724 4317 through 28724 4480 28735 3627 through 28735 3647

Required Consumer Action

Consumers should immediately stop using the recalled chain saws and return them to an authorized STIHL dealer for the installation of a free replacement flywheel.

Contact Information

For additional information, consumers should contact STIHL at (800) 610-6677 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.stihlusa.com Consumers also can email the firm at stihlrecall@stihl.us

Recall Details

Sold At
Authorized STIHL dealers nationwide from March 2011 through July 2011 for between $530 and $550.
Injuries
None reported.
Manufacturer
STIHL Inc., of Virginia Beach, Va.
Remedy
Replace
Recall Number
12108

Product Information

Product Name
MS 391 Chain Saws
Product Type
Chain Saws
Number of Units
About 3,000
Manufacturer Name
STIHL Inc., of Virginia Beach, Va.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For additional information, consumers should contact STIHL at (800) 610-6677 between 8 a.m. and 8 p.m. ET Monday through Friday, or visit the firm's website at www.stihlusa.com. Consumers also can email the firm at stihlrecall@stihl.us