CONSUMER SAFETY ALERT

The cups and mugs can break when exposed to hot liquids, posing a burn hazard to consumers.
Official Consumer Product Safety Recall • February 28, 2012

Carlisle FoodService Recalls Melamine Mugs Due to Burn Hazard

The nine models of Carlisle cups and mugs were sold in a variety of sizes from 7 to 16 oz., and in the following colors: white, green, red, brown, black, ocean blue, sand, honey yellow, bone and sunset orange. They are approximately 2 to 3 inches tall and are made of melamine. The name "Carlisle OKC, OK" and model number are imprinted on the bottom, along with "Made in China" and "NSF." Some may also include the model name and size, ex. "Durus 7 oz cup." Cups and mugs included in this recall are: Name Size Model Number Sierrus™ Mug 7.8 oz Model # 33056 Durus® Challenge Cup 7.8 oz Model # 43056 Dallas Ware® Stacking Cup 7 oz Model # 43546 Dayton™ Stacking Cup 7 oz Model # 43870 Kingline™ Ovide Cup 7 oz Model # KL300 Kingline™ Stacking Cup 7 oz Model # KL111 Melamine Stackable Mug 8 oz Model # 4510 Cappuccino Mug 12 oz Model # 4812 Cappuccino Mug 16 oz Model # 4816

Required Consumer Action

Consumers should stop using the mugs immediately and return them to Carlisle for credit toward a future purchase of Carlisle FoodService Products merchandise. Carlisle will provide instructions for free return shipping.

Contact Information

For additional information, contact Carlisle FoodService Products at (800) 217-8859 between 8:30 a.m. and 4:30 p.m. CT Monday through Friday, or visit the firm's website at www.carlislefsp.com/productsafety

Recall Details

Sold At
Nationally through distributor outlets and online, including food service companies, broadliners and equipment supply distributors. The mugs were sold between January 2011 and January 2012 for between $4 and $10 each.
Injuries
Carlisle has received three reports of cups and mugs breaking. No injuries were reported.
Remedy
Replace
Recall Number
12120

Product Information

Product Name
Food service beverage cups and mugs
Product Type
Mugs
Number of Units
About 111,000
Imported By
Carlisle FoodService Products, of Oklahoma City, Okla.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For additional information, contact Carlisle FoodService Products at (800) 217-8859 between 8:30 a.m. and 4:30 p.m. CT Monday through Friday, or visit the firm's website at www.carlislefsp.com/productsafety