CONSUMER SAFETY ALERT

The chairs can collapse during normal use, posing a fall hazard to consumers.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2012/12034r-eng.php
Official Consumer Product Safety Recall • April 5, 2012

West Elm Recalls Folding Chairs Due to Fall Hazard

This recall involves West Elm solid wood and fully assembled folding chairs sold in white, red or chocolate. The chairs were sold individually and in sets of two and four. An unfolded chair measures 17-inches wide by 19-inches deep by 31-inches high. A sticker on the underside of the seat reads "West Elm."

Required Consumer Action

Consumers should immediately stop using the recalled chairs and contact West Elm for instructions on returning the product for a full refund.

Contact Information

For additional information, contact West Elm toll-free at (855) 262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website at www.westelm.com

Recall Details

Sold At
West Elm stores nationwide, the West Elm catalog and website from September 2011 to January 2012 for between $20 and $40.
Injuries
West Elm has received 14 reports of collapsed, broken or cracked chairs. Two consumers have reported minor injuries after falling from a collapsed chair, medical attention was not required.
Remedy
Refund
Recall Number
12144

Product Information

Product Name
Folding Chairs
Product Type
Chairs
Number of Units
About 10,000 in the United States and 100 in Canada
Imported By
West Elm, a division of Williams-Sonoma Inc., of San Francisco, Calif.
Manufactured In
Malaysia

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Website www.westelm.com
Full Contact Information

For additional information, contact West Elm toll-free at (855) 262-9744 between 7 a.m. and midnight ET daily, or visit the firm's website at www.westelm.com