CONSUMER SAFETY ALERT

A chemical used in the camera's rubber grips can result in a reaction that changes the grips from black to white and poses a risk of skin irritation to the consumer.
Official Consumer Product Safety Recall • August 14, 2012

Canon Recalls for Repair EOS Rebel T4i Digital Cameras Due to Risk of Allergic Reaction

This recall involves certain EOS Rebel T4i digital SLR cameras with a 12-digit serial number that contain a sixth digit that is a "1." Serial numbers are printed on the bottom of the camera. The Canon logo and the model name are printed on the front of the camera.

Required Consumer Action

Consumers should immediately stop using the recalled cameras and contact Canon U.S.A. to have replacement rubber grips installed free of charge.

Contact Information

For additional information, contact the firm toll-free at (855) 902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or visit the firm's website at www.usa.canon.com

Recall Details

Sold At
B&H Photo, Best Buy and camera and mass merchandise stores nationwide and Amazon.com and other online retailers between June 2012 and July 2012 for between $850 and $1,200.
Injuries
Canon U.S.A., Inc. has received one report of a consumer who developed a minor rash after contact with a surface where the camera had been.
Remedy
Replace
Recall Number
12246

Product Information

Product Name
EOS Rebel T4i Digital SLR Cameras
Product Type
Cameras
Number of Units
About 68,200
Imported By
Canon U.S.A., Inc., of Lake Success, N.Y.
Manufactured In
Japan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

For additional information, contact the firm toll-free at (855) 902-3277 between 8 a.m. to midnight ET Monday through Friday, 10 a.m. to 8 p.m. ET Saturday, or visit the firm's website at www.usa.canon.com