CONSUMER SAFETY ALERT

The connectors between the solar roof tiles can become loose, posing a fire hazard.
Official Consumer Product Safety Recall • February 23, 2012

Suntech America Recalls SolarBlend Roof Tiles Due to Fire Hazard

SolarBlend roof tiles replace conventional roof tiles to provide solar energy to the building. This recall involves all SolarBlend roof tiles with model numbers STP050D-5/ZCB (brown), STP050D-5/ZCF (terra cotta), and STP050D-5/ZCG (gray).

Required Consumer Action

Suntech has been notifying consumers directly. Consumers who have not been contacted by Suntech should turn off their solar energy systems immediately. Consumers should contact Suntech to schedule a free inspection and repair of the solar energy system. Suntech will repair the solar energy system at no cost to the consumer.

Contact Information

For additional information and to schedule a free inspection and repair of the solar energy systems, contact Suntech toll-free at (866) 966-6555, ext 3 between 5 a.m. and 4 p.m. PT Monday through Friday or visit the firm's website at http://www.suntech-power.com/

Recall Details

Sold At
Roofing retailers and installers in Arizona, California, Colorado, Florida, Kansas and Nevada from October 2009 through March 2011. Depending on the solar energy system size, installation cost can range from $15,000 to $100,000.
Injuries
Suntech has received one report of one fire involving six SolarBlend roof tiles. Only the tiles were damaged and no one was injured.
Manufacturer
Wuxi Suntech Power Co. Ltd., of Wuxi, China
Remedy
Repair
Recall Number
12725

Product Information

Product Name
SolarBlend™ Roof Tiles
Product Type
House Repair or Construction Materials
Number of Units
About 300 installations
Manufacturer Name
Wuxi Suntech Power Co. Ltd., of Wuxi, China
Imported By
Suntech America Inc., of San Francisco, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (866) 966-6555
Website www.suntech-power.com/
Full Contact Information

For additional information and to schedule a free inspection and repair of the solar energy systems, contact Suntech toll-free at (866) 966-6555, ext 3 between 5 a.m. and 4 p.m. PT Monday through Friday or visit the firm's website at http://www.suntech-power.com/