CONSUMER SAFETY ALERT

The bicycle frame can crack at the joint where the top tube meets the down tube. A cracked tube can separate and cause the rider to lose control, posing a risk of injury or death.
Official Consumer Product Safety Recall • December 18, 2012

Norco Recalls Havoc Bicycles Due to Risk of Injury

This recall involves 2011 Havoc 24-inch and 26-inch bicycles. The 24-inch bicycles were sold in semi-matte grey and the 26-inch in semi-matte red. On some of the bicycles, "Norco" is printed on the firm's crest that is affixed to the head tube. Bicycle frames included in this recall have serial numbers that begin with K10DQ, K10FQ, K10IQ, K10KQ P10K, P10F or P11B. The serial number is stamped on the underside of the bottom bracket, below the word "Havoc."

Required Consumer Action

Consumers should immediately stop using the recalled bike and return it an authorized Norco dealer for a replacement.

Contact Information

Norco Bicycles; at (800) 227-5579, from 8 a.m. to 5 p.m. PT Monday through Friday. Consumers can also visit the firm's website at www.norco.com and click on "Recall" for more information.

Recall Details

Sold At
Authorized Norco dealers nationwide from November 2010 to September 2011 for about $600.
Injuries
The firm has received three reports of cracked frames. No injuries have been reported.
Manufacturer
Norco Bicycles, a division of LTP Sports Group Inc., of Port Coquitlam, British Columbia, Canada
Remedy
Replace
Recall Number
13074

Product Information

Product Name
2011 Havoc Bicycles
Product Type
Bicycles & Accessories
Number of Units
About 90
Manufacturer Name
Norco Bicycles, a division of LTP Sports Group Inc., of Port Coquitlam, British Columbia, Canada
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 227-5579
Website www.norco.com
Full Contact Information

Norco Bicycles; at (800) 227-5579, from 8 a.m. to 5 p.m. PT Monday through Friday. Consumers can also visit the firm's website at www.norco.com and click on "Recall" for more information.