CONSUMER SAFETY ALERT

A button on the stroller's carrycot/seat carry handle can become disengaged and cause the handle to detach, posing fall and choking hazards to young children.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2013/16705r-eng.php
Official Consumer Product Safety Recall • January 15, 2013

Bugaboo Recalls Strollers Due to Fall and Choking Hazards

This recall involves the carry handles on Bugaboo Cameleon and Bugaboo Donkey model strollers with detachable carrycots/seats. The strollers were sold with a base, sun canopy and other accessories in various colors. A fabric tag on the side of the sun canopy has Bugaboo and the model name. Strollers included in the recall have a serial number that falls within the range listed below. Serial numbers are printed on the stroller's chassis, located under the carrycot/seat. Bugaboo Cameleon Serial Number 04011090900001 to 04031101009999 Serial Number 08011090900001 to 08021100800386 Serial Number 140100093600531 to 140103123350418 Bugaboo Donkey Serial Number 170101105300001 to 170104130900500

Required Consumer Action

Consumers should immediately remove the carry handle from the strollers and contact Bugaboo for a free replacement handle. Consumers can continue to use the strollers while awaiting the replacement handle.

Contact Information

Bugaboo International; at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or online at www.bugaboo.com and click on "Important Quality Initiative" for more information. Consumers can email the firm at serviceus@bugaboo.com.

Recall Details

Sold At
Buy Buy Baby, Neiman Marcus, Nordstrom, Toys R Us and other baby product stores nationwide, online at Bugaboo.com and other online retailers. The Bugaboo Cameleon was sold between September 2009 and June 2012 for about $980. The Bugaboo Donkey was sold fr
Injuries
Bugaboo has received 58 reports of carry handles detaching. No injuries have been reported.
Manufacturer
Bugaboo International B.V., of Amsterdam, The Netherlands
Remedy
Replace
Recall Number
13092

Product Information

Product Name
Bugaboo Cameleon and Bugaboo Donkey Model Strollers
Product Type
Strollers
Number of Units
About 46,300 in the U.S. and 4,440 in Canada
Manufacturer Name
Bugaboo International B.V., of Amsterdam, The Netherlands
Imported By
Bugaboo Americas, of El Segundo, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 460-2922
Website www.bugaboo.com
Full Contact Information

Bugaboo International; at (800) 460-2922, from 7 a.m. to 4 p.m. PT Monday through Friday, or online at www.bugaboo.com and click on "Important Quality Initiative" for more information. Consumers can email the firm at serviceus@bugaboo.com.