CONSUMER SAFETY ALERT

The cookware can collapse, crimp or severely deform when exposed to heat, posing a burn and fire hazard to the consumer and nearby property.
Official Consumer Product Safety Recall • January 17, 2012

Hy Cite Enterprises Recalls Royal Prestige Thermal Wall Pots and Pans Due to Burn and Fire Hazard

This recall involves stainless steel 9-ply "Thermal Wall" pans sold under the "Royal Prestige" brand name. The products were sold individually and in sets. The following cookware is included in this recall: 1.5 qt. saucepan 2 qt. saucepan 3 qt. Dutch oven 4 qt. Dutch oven 6 qt. Dutch oven 8 qt. Dutch oven 8" skillet 10.5" skillet 10" paella pan 14" paella pan Recalled pots and pans have a seal including "Thermal Wall" and "9-Ply" imprinted on the bottom of the pot or pan.

Required Consumer Action

Consumers should stop using the cookware immediately and contact Hy Cite for instructions for the return of recalled pans and for receiving a free replacement pan with a supplemental credit voucher for additional products.

Contact Information

Hy Cite Enterprises at (800) 609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.

Recall Details

Sold At
Independent distributors of Hy Cite Enterprises sold this product through door-to-door sales for between $250 to $800 for individual products and from $800 and $3,500 for sets.
Injuries
The company is aware of 1,136 reports of cookware collapsing, crimping or deforming, including one report of consumers getting spattered with hot oil when the pan collapsed inward while cooking.
Manufacturer
Meyer Europe, SRL, of Verdellino, Italy
Remedy
Replace
Recall Number
13098

Product Information

Product Name
Royal Prestige 9-Ply Thermal Wall Cookware
Product Type
Cookers & Cookware
Number of Units
About 1.7 million
Manufacturer Name
Meyer Europe, SRL, of Verdellino, Italy
Imported By
Hy Cite Enterprises LLC, of Madison, Wis.
Manufactured In
Italy

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 609-9577
Website www.royalprestige.com
Full Contact Information

Hy Cite Enterprises at (800) 609-9577 from 8 a.m. to 9 p.m. CT Monday through Thursday, 8 a.m. to 5 p.m. CT on Fridays, and 8 a.m. to 12:00 p.m. CT on Saturdays or at www.royalprestige.com or www.hycite.com and go to the Recall Information link.