CONSUMER SAFETY ALERT

An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.
Official Consumer Product Safety Recall • March 28, 2013

Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock

This recall involves the SuperCube 2000 powered subwoofers with "0912HB" as part of a serial number printed on the back of the unit. The subwoofer measures 11 inches tall by 11 inches wide by 11 inches deep and has a black cloth grille wrapping all four sides with a glossy black top cap. "Definitive" is printed on the bottom front of the speaker.

Required Consumer Action

Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement.

Contact Information

Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.

Recall Details

Sold At
Electronics stores nationwide and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for about $600.
Injuries
The firm has received two reports of consumers who were shocked while handling the unit.
Remedy
Replace
Recall Number
13158

Product Information

Product Name
SuperCube 2000 Powered Subwoofers
Product Type
Audio/Video Systems & Accessories
Number of Units
About 900
Imported By
DEI Sales Inc., dba Definitive Technology, of Vista, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.