CONSUMER SAFETY ALERT

The seat can unexpectedly detach from the Krankcycle's frame during use, posing a fall hazard to users.
Official Consumer Product Safety Recall • July 25, 2013

Krankcycle by Matrix with Detachable Seat Recalled by Johnson Health Tech Due to Fall Hazard

This recall involves all Johnny G. Krankcycles® by Matrix with detachable seats that can be removed from the frame by lifting up on the seat. The Krankcycles have handles that the user turns in a circular motion for cardio exercise. Consumers can use the machine in a seated or standing position. The Krankcycles measure about 57 inches tall by 27 inches wide by 42 inches long. They are black and silver-colored. "KRANKcycle" and "Matrix" are printed on the machines.

Required Consumer Action

Consumers and exercise facilities should immediately stop using the recalled Krankcycles and contact Johnson Health Tech North America to schedule a free repair, which consists of a service technician permanently bolting the seat to the frame or removing the seat for which the consumer will receive a refund. This includes any Krankcycles sold online.

Contact Information

Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.

Recall Details

Sold At
Johnson Health Tech to consumers, health clubs, military facilities, physical therapists, public parks facilities nationwide and they were also sold on various websites, including www.bike-on.com, from January 2008 through January 2012 for between $2,200
Injuries
Two injuries from falls when the seat detached have been reported, including one report of broken ribs and one report of a back injury requiring surgery.
Remedy
Repair
Recall Number
13250

Product Information

Product Name
Johnny G. Krankcycle® by Matrix
Product Type
Exercise Machines/Equipment
Number of Units
About 2,200
Imported By
Johnson Health Tech North America, of Cottage Grove, Wis.
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (866) 218-3674
Website www.matrixfitness.com
Full Contact Information

Johnson Health Tech North America toll-free at (866) 218-3674 from 8 a.m. to 5 p.m. CT Monday through Friday, or online at www.matrixfitness.com and click on Safety Notice at the bottom of the page.