CONSUMER SAFETY ALERT

The bicycle seatposts on the affected bicycles and the after-market seatposts can crack, posing a fall hazard.
Official Consumer Product Safety Recall • August 8, 2013

Giant Bicycle Recalls XtC Bicycles and Seatposts Due to Fall Hazard

This recall includes 2013 model year Giant XtC Advanced SL 29er 0 and 29er 1 series bicycles and 27.2 mm carbon fiber seatposts sold separately. The SL 29er 0 model bicycle is white, black and blue. The SL 29er 1 model is white, black and red. The letters "XTC" appear on the down tube of the frame on both bicycles. The name "Giant" and "Contact SLR" appear on the 27.2 mm carbon fiber seatposts.

Required Consumer Action

Consumer should immediately stop using the recalled bicycles and seatposts and contact a Giant Bicycle dealer for a free replacement seatpost.

Contact Information

Giant Bicycle Inc., toll-free at (866) 458-2555 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.giant-bicycles.com-en-us/ and click on Recall Information at the bottom of the page for more information.

Recall Details

Sold At
Bicycle stores nationwide between November 2012 and May 2013 for between $4,300 and $7,700 for the bicycles and $200 for the seatpost sold separately
Injuries
Giant Bicycles received five reports of the bicycle seatposts breaking. No injuries have been reported.
Manufacturer
Giant Manufacturing Co. Ltd., of Taiwan
Remedy
Replace
Recall Number
13261

Product Information

Product Name
Giant brand bicycles and carbon seatposts
Product Type
Bicycles and Bicycle Accessories
Number of Units
About 200
Manufacturer Name
Giant Manufacturing Co. Ltd., of Taiwan
Distributed By
Giant Bicycles Inc. of Newbury Park, Calif.
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (866) 458-2555
Website www.giant-bicycles.com-en-us/
Full Contact Information

Giant Bicycle Inc., toll-free at (866) 458-2555 from 9 a.m. to 4 p.m. PT Monday through Friday or online at www.giant-bicycles.com-en-us/ and click on Recall Information at the bottom of the page for more information.