CONSUMER SAFETY ALERT

The base of the chair can break, posing a fall hazard.
Official Consumer Product Safety Recall • July 11, 2013

Staples Recalls Office Chairs Due to Fall Hazard (Recall Alert)

The office chairs with unpadded arms have a five-wheel base and come in two colors: gray and burgundy. A tag on the bottom of the seat cushion has the SKU and item numbers printed on it: the gray SKU is 924204 with item number 21084; and the burgundy SKU is 924203 with item number 21083.

Required Consumer Action

Consumers should immediately stop using the chairs and contact the firm for instructions on returning the chairs for a full refund. Staples is contacting all known customers directly to provide this information.

Contact Information

Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.

Recall Details

Sold At
Staples.com and online via Staples' in-store kiosks, Staples Advantage, Quill.com and Medical Arts Press between July 2011 and May 2013 for about $50 to $100.
Injuries
Staples has received 41 reports of the chairs' base breaking, including three from consumers who reported falling out of the chairs with one receiving a scratched leg and bump to the back of the head.
Manufacturer
Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China
Remedy
Refund
Recall Number
13742

Product Information

Product Name
Bermond Fabric Manager's Chairs
Product Type
Chairs
Number of Units
About 3,350
Manufacturer Name
Global Furniture (Zheijiang) Co. Ltd. of Zheijiang, China
Imported By
Staples the Office Superstore LLC, of Framingham, Mass.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

Staples toll free at (888) 577-9824 from 8:00 a.m. to 8:00 p.m. ET Monday through Friday or online at http://www.staples.com/ and go to the Warranty and Recall Info page or http://www.quill.com/ and go to the Recall Information page.