CONSUMER SAFETY ALERT

The battery clips in the transmitters can corrode causing the transmitters to operate intermittently or not at all, without generating a warning.
Official Consumer Product Safety Recall • December 9, 2013

Linear Recalls Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

The recalled Linear PERS transmitters are components of Linear PERS products and allow users to push a button on the transmitter to summon assistance. Transmitter models DXS-LRC, DXS-LRC-LA, DXS-LRP and DXS-LRW manufactured from June 2013 to July 2013 with date codes 1306 and 1307 representing the year and month, and 1329 (representing the 29th week of 2013) are included in the recall. The model and date codes appear on the back of the transmitter. The DXS-LRC transmitters are gray plastic pendants with a black circle in the center and can be worn as a pendant around the neck or on a wristband. The DXS-LRP transmitter is a white pendant with a green swirl design on the front. The DXS-LRW transmitter has a solid black wristband with a black plastic face and black button in the center.

Required Consumer Action

Consumers should immediately contact Linear to receive a free replacement transmitter.

Contact Information

Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.

Recall Details

Sold At
Independent PERS distributors and dealers nationwide from June 2013 through August 2013 for about $45.
Injuries
Linear received one report of a transmitter that failed to operate. No injuries have been reported.
Manufacturer
Linear H.K. Manufacturing Limited, of China
Remedy
Replace
Recall Number
14044

Product Information

Product Name
Personal Emergency Reporting System (PERS) Transmitters
Product Type
Personal Protection
Number of Units
About 48,000
Manufacturer Name
Linear H.K. Manufacturing Limited, of China
Imported By
Linear LLC, of Carlsbad, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.