CONSUMER SAFETY ALERT

The suspension fork's damper cylinder/piston can separate and cause the front wheel to detach, posing a fall hazard.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2013/37239r-eng.php
Official Consumer Product Safety Recall • December 18, 2013

Fox Factory Recalls Evolution Mountain Bike Suspension Forks Due to Fall Hazard

The recalled suspension forks are model year 2013, 32 and 34 Evolution Series with 120mm to 160mm of travel. The Evolution name and logo are on a sticker on the front fork with the FOX brand name logo. Recalled forks can be identified by the serial number, which is found on the underside of the crown after removing the front wheel. The forks were sold as original equipment on some of the following 2013 model year mountain bikes: BMC, Cannondale, Commencal, Diamondback, GT, Kona, Lapierre, Norco, Orbea, Raleigh, Rocky Mountain, Santa Cruz, Scott, Specialized and Trek. A small quantity of suspension forks were sold to retailers or distributors as aftermarket accessories.

Required Consumer Action

Consumers should stop using the bicycles with recalled Fox Factory suspension forks and bring them to the place of purchase for a free repair. Consumers can check their serial number at www.ridefox.com/, see the link at the lower left of the page, or contact Fox for assistance with discerning whether their bicycle has the recalled product and for instructions on how to return the recalled product and receive the free repair if they cannot bring their bicycle or fork to the place of purchase.

Contact Information

FOX toll-free at (855) 360-3488 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.ridefox.com and click on the recall link for more information.

Recall Details

Sold At
Bicycle retailers nationwide between August 2012 and October 2013 as original equipment on bicycles priced from about $2,000 to $4,400. Products sold for aftermarket use for about $600 to $650.
Injuries
Fox received one report of an incident resulting in shoulder injuries in Italy.
Manufacturer
Fox Factory, of Watsonville, Calif.
Remedy
Repair
Recall Number
14063

Product Information

Product Name
Evolution 2013 Mountain Bike Suspension Forks
Product Type
Bicycles and Bicycle Accessories
Number of Units
About 11,250 in the U.S. and 1,250 in Canada
Manufacturer Name
Fox Factory, of Watsonville, Calif.
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Website www.ridefox.com
Full Contact Information

FOX toll-free at (855) 360-3488 from 8 a.m. to 5 p.m. PT Monday through Friday or online at www.ridefox.com and click on the recall link for more information.