CONSUMER SAFETY ALERT

The heater can overheat and cause the units to melt, catch fire and ignite nearby items, posing a fire and burn hazard to consumers.
Official Consumer Product Safety Recall • March 5, 2014

Twin-Star Recalls Duraflame Electric Space Heaters Due to Fire and Burn Hazards

This recall involves Duraflame-branded electric space heaters, model DFS-220, sold in three colors, black, red and white. The heater's flame effect resembles a fireplace and works with or without heat. The heaters measure about 14.5 inches high, 13 inches wide and 8 inches deep. The on-off switch and the high/low heat settings are located on the upper left back side of the unit. The Duraflame logo appears on the front of the unit. The model number can be found on a white label located on the heater's back panel.

Required Consumer Action

Customers should immediately turn off and unplug the electric space heater and contact Twin-Star for a full refund.

Contact Information

Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.

Recall Details

Sold At
Farmer's Furniture, Meijer, QVC, R.C. Willey, Ross and other retailers nationwide and online at Maxtool.com between August 2013 through January 2014 for about $60.
Injuries
Twin-Star has received 32 reports of heaters burning or melting, including eight reports of the units catching fire, one of which resulted in minor property damage. No injuries have been reported.
Manufacturer
Twin-Star International, of Delray Beach, Fla.
Remedy
Refund
Recall Number
14120

Product Information

Product Name
Duraflame electric space heaters
Product Type
Electric Heaters
Number of Units
About 31,000
Manufacturer Name
Twin-Star International, of Delray Beach, Fla.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (855) 884-9651
Website www.twinstarhome.com
Full Contact Information

Twin-Star toll-free at (855) 884-9651 from 9 a.m. to 6 p.m. ET Monday through Friday or online at www.twinstarhome.com and click on "Product Recall" in red at the bottom of the page under the Support column for more information.