CONSUMER SAFETY ALERT

A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.
Official Consumer Product Safety Recall • March 6, 2014

Canon Recalls to Repair PowerShot SX50 HS Digital Cameras

The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.

Required Consumer Action

Consumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.

Contact Information

Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.

Recall Details

Sold At
Camera and mass merchandise retailers nationwide including OfficeMax, Sam's Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.
Injuries
Canon has received one report of itching and two reports of eye redness and pain.
Manufacturer
Miyazaki Daishin Canon Inc., of Miyazaki, Japan
Remedy
Repair
Recall Number
14128

Product Information

Product Name
Canon PowerShot SX50 HS Digital Cameras
Product Type
Cameras
Number of Units
About 14,000
Manufacturer Name
Miyazaki Daishin Canon Inc., of Miyazaki, Japan
Imported By
Canon U.S.A. Inc., of Melville, New York
Manufactured In
Japan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

Canon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.