CONSUMER SAFETY ALERT

The bicycle fork can break, posing a crash and injury hazard to the rider.

In Conjunction with
https://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2014/38239r-eng.php
Official Consumer Product Safety Recall • March 13, 2014

BMC Recalls Stromer Electric Bicycles Due to Crash and Injury Hazards

This recall involves all 2013 Stromer ST1 women's and men's pedal-assist electric bicycles, models M33 Elite and P48 Platinum. The bikes were sold in three colors; black, red and white. They have an integrated lithium battery located inside the down tube, motor on the rear hub and a three-button LCD system display on the handlebars. "Stromer" is printed on the top tube of the bicycle frame and on the seat and chain guard. The fork's serial numbers for the recalled bikes start with: ST1S2F, ST1S2G, ST1S2H, ST1S2I, ST1S2J, ST1S3A, ST1S3B, ST1S3C, ST1S3D and ST1S3E. The serial number is etched at the bottom of the rear fork.

Required Consumer Action

Consumers should immediately stop riding the bicycle and take it to an authorized Stromer dealer. Consumers with a recalled bicycle will receive a free replacement fork and have it installed at no cost.

Contact Information

BMC-USA at (800) 819-4262 from 10 a.m. to 5 p.m. ET Monday through Friday, online at www.stromer.ch and click on Fork Recall for more information, or email andrew.gelles@bmc-switzerland.com for more information.

Recall Details

Sold At
Authorized Stromer dealers nationwide and online from January 2012 to May 2013 for between $3,500 and $4,000.
Injuries
BMC has received one report of a fork breaking, resulting in minor scrapes and bruises to the rider.
Manufacturer
MyStromer AG, of Switzerland
Remedy
Replace
Recall Number
14130

Product Information

Product Name
Stromer ST1 electric bicycles
Product Type
Bicycles and Bicycle Accessories
Number of Units
About 1,300 in the U.S. and 11 in Canada
Manufacturer Name
MyStromer AG, of Switzerland
Distributed By
BMC-USA, of Boston, Mass.
Manufactured In
Switzerland

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 819-4262
Website www.stromer.ch
Full Contact Information

BMC-USA at (800) 819-4262 from 10 a.m. to 5 p.m. ET Monday through Friday, online at www.stromer.ch and click on Fork Recall for more information, or email andrew.gelles@bmc-switzerland.com for more information.