CONSUMER SAFETY ALERT

The batteries used in the transmitters can fail to emit a low battery warning leading the user to believe the transmitter is functioning and not generate a warning.
Official Consumer Product Safety Recall • June 19, 2014

Linear Expands Recall of Personal Emergency Reporting System Transmitters Due to Battery Signal Failure

The recalled Linear PERS transmitters are components of Linear PERS or personal emergency solutions products and allow users to push a button on the transmitter to summon assistance. The transmitter may be worn as a pendant on a lanyard around the user's neck, on a band around the user's wrist or as a belt clip. The recall includes model numbers DXS-62A (black wristband and a gray pendant), DXS-62A1 (ivory plastic belt clip pendant) and DXS-64 (gray plastic pendant with a green circle in the center) which all have batteries that are sealed into the products. The manufactured date range of the recalled products is from June 2008 through April 2011 written as a date code. For example the date code MD1105 represents YYMM format or a manufacture date of May 2011. The date code, model number, Linear LLC and other information are found on the back of the transmitter.

Required Consumer Action

Consumers should immediately contact Linear to receive a new replacement transmitter at no cost.

Contact Information

Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.

Recall Details

Sold At
Independent PERS distributors and dealers nationwide from June 2008 through July 2011 for about $45.
Injuries
Linear received one report of a transmitter that failed to operate. No injuries have been reported.
Manufacturer
Linear LLC, of Carlsbad, Calif.
Remedy
Replace
Recall Number
14212

Product Information

Product Name
Personal Emergency Reporting System (PERS) Transmitters
Product Type
Personal Protection
Number of Units
About 175,000 (an additional 48,000 previously recalled in December 2013)
Manufacturer Name
Linear LLC, of Carlsbad, Calif.
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Full Contact Information

Linear toll-free at (855) 554-2384 from 11 a.m. to 7:30 p.m. ET Monday through Friday or online at www.linear-pers.com and click on Recalls for more information.