CONSUMER SAFETY ALERT

The rivets holding the chin strap to the helmet can fail and cause the helmet to fall off in an incident, posing a risk of head injury.
Official Consumer Product Safety Recall • August 27, 2014

NRS Recalls Water Sports Helmets Due to Risk of Head Injury

This recall involves NRS "Chaos Side Cut" helmets used for water sports, including rafting, kayaking, stand-up paddling and canoeing. The helmet's hard shell is available in yellow, red, blue or white. "NRS" is printed on the front and back of the helmet. The recalled helmets have a black "Boa" dial-fit retention harness inside at the back of the helmet. "Boa" is printed on the dial. "Chaos" and PO#39225 are printed on a white sticker inside of the helmet. Helmets with an "Inspected" sticker inside the shell under the Boa dial are not included in this recall.

Required Consumer Action

Consumers should immediately stop using the recalled helmets and return them to the place where purchased or NRS for a free replacement helmet or a full refund.

Contact Information

NRS at (800) 635-5202 from 6 a.m. to 6 p.m. PT Monday through Friday, Saturdays from 7 a.m. to 3 p.m. PT and Sundays from 9 a.m. to 3 p.m. PT, email service@nrs.com, or online at www.nrs.com and click on "Voluntary Recall" for more information.

Recall Details

Sold At
Collinsville Canoe and Kayak Store, NRS, Outdoorplay, REI and other paddlesports equipment stores nationwide and online at nrs.com and aire.com from April 2014 through July 2014 for about $60.
Injuries
NRS has received four reports of the helmet's rivets failing. No injuries have been reported.
Remedy
Refund
Recall Number
14264

Product Information

Product Name
NRS water sports helmets
Product Type
Helmets & Helmet Accessories
Number of Units
About 3,300
Imported By
NRS Inc., of Moscow, Idaho
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone (800) 635-5202
Website www.nrs.com
Full Contact Information

NRS at (800) 635-5202 from 6 a.m. to 6 p.m. PT Monday through Friday, Saturdays from 7 a.m. to 3 p.m. PT and Sundays from 9 a.m. to 3 p.m. PT, email service@nrs.com, or online at www.nrs.com and click on "Voluntary Recall" for more information.